Hi there! Welcome to my F.A.Q. Hopefully all of your initial questions are answered on this page.
Should you still have any further questions regarding my print store or photography services, please don't hesitate to get in touch!
Prints
1. Returns
Please note that all prints sold through my store are "made to order", and as such are exempt from the EU 14-day "right of withdrawal" rules and regulations.
Should you for any reason be dissatisfied with the print you received, please get in touch as soon as possible, and I will do my best to find a solution.
2. Shipping
Prints are generally shipped from the printing company directly to the customer. This keeps the price of prints low, and helps get them in your possession as soon as possible.
The only exception to this are personally signed prints. In this case I will get the print delivered to myself first before then forwarding it.
Naturally this will increase standard delivery times by a few days.
Bookings
1. Do you also shoot in colour?
Yes! While black and white photography is my bread and butter, I am also perfectly comfortable delivering colour images, and will happily capture your memorable moments in colour.
2. Can you re-edit the pictures from our session?
If you are unhappy with the initial set of delivered images, please get in touch as soon as possible.
I offer up to two re-edits of the image set (at no extra cost). This entails stylistic edits (e.g. if you find an image too contrast-y, too flat, too sharp, things like that).
*Please note that generally a re-edit does not entail a complete change in style. This means that if we initially agreed on a black and white session, I won't re-edit all of the images a second time in colour (and vice versa, I will not re-edit a set of colour images in black and white).
3. Can I get prints of the photos from our session?
Absouletly! I will give you a choice of paper and sizes I commonly use and recommend, and you will only have to cover the cost of the prints themselves (with shipping).
4. How can I pay for our session?
You can pay in cash: At any point before, or on the day of our session.
Alternatively I also accept bank transfers: Before the day of our session.
*Please note that if you are paying by bank transfer, your deposit has to clear and the funds need to have arrived in my account before the day of our session.
5. I don't have any modeling experience...
That's perfectly fine!
In the days leading up to our session, I will create a reference board with poses and facial expressions for us to go over. I will suggest a few I think would suit your style and personality, but ultimately you will have the final say fitting to your comfort level.
6. Do I own the pictures you send me?
Absolutely!
You are free to share and print all of the pictures from the session.